Today we rolled out some updates to our policies with an eye toward more clarity and transparency, and toward ensuring that they fully encompass your use of Klout. These changes reflect principles we apply to our service every day, as well as comments we’ve received from users.
Here is a brief overview of some of the changes.
Terms of Service
Our goal with the TOS is to offer a roadmap to Klout, including how it works, our responsibilities and the responsibilities of Klout users. With this update, we have addressed the commonly asked question, “How does Klout create a score?” by providing additional details on our scoring algorithm. We’ve also made it more clear that users are responsible for the content they post or upload to Klout. In turn, if we believe any content violates our terms or rules, such as copyright-protected materials, it may be removed. While we’ve never had any interest in understanding the influence of children, our new language explicitly states that children under 13 are forbidden from using Klout, and requires children under 18 to obtain parental permission.